Shipping / Contact

Fulfillment timelines:

Orders take a day or two to be fulfilled most of the time, if everything contained within the order is in stock. If things are not in stock it can take up to 4 weeks for an order to be fulfilled as new products have to be ordered and brought in for you.

Banner orders take three or four days to be fulfilled as they have to be made once ordered, unless we have your color already cut and ready to go.

Receiving timelines:

US orders take 4-7 business days to be received after fulfillment, however this is not a guarantee and the postal system can and does have delays. We operate out of Canada and all orders go through Customs.

International orders take 6-10 days business days to be received after fulfillment, however this is not a guarantee and the postal system can and does have delays. We operate out of Canada and all orders go through Customs. Australia and New Zealand have notorious wait times at random, sometimes taking 2 months or more.

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All orders ship with tracking information, and all orders are tracked and insured. If an order is made with incorrect shipping information and you fail to notify us before it ships we cannot provide any relief.

Please make sure your shipping information is correct before placing an order. If something looks weird when shipping, we might catch it and ask you, but we are under no obligation to provide you with any sort of refund for an incorrectly provided address, provided by you.

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Include your order number in the contact form below for any inquires if you have an order number. If you do not know / remember your order number include the name and/or email you used to complete the purchase.